CallSeeds
Privacy Policy
How CallSeeds collects, stores, and protects account information and call-related business data.
Last updated July 13, 2026
This policy describes how CallSeeds (“we”, “us”), operated by OneBase Technologies (OPC) PVT. LTD., handles information when you use our website, product dashboard, and phone agent services.
Last updated: 13 July 2026. Questions: hello@callseeds.com.
Information we collect
Account and contact data
When you request a demo, sign in, or email us, we may collect your name, email address, organisation name, and the messages you send.
Call and session data
When CallSeeds agents handle phone calls for your organisation, we may store operational details such as call identifiers, caller numbers as provided by your phone service, call duration, and usage metrics needed for support, billing, and product improvement. How audio is handled follows the setup agreed for your account.
Technical data
Our website and services may collect standard technical logs such as IP address, browser type, device information, and pages visited to keep services secure and reliable.
How we use information
- Provide, secure, and improve CallSeeds services
- Operate AI phone agents on your behalf
- Provide dashboards, support, and usage reporting
- Communicate about demos, product updates, and service notices
Sharing
We use trusted service partners needed to deliver CallSeeds (for example hosting and phone connectivity). We do not sell personal information.
Retention and security
We retain information only as long as needed for the purposes above, legal obligations, or agreed customer retention settings. We apply administrative and technical safeguards appropriate to the sensitivity of the data.
Your choices
Contact hello@callseeds.com to request access, correction, or deletion of account information where applicable. Website analytics preferences may be controlled through your browser settings.