For clinics, dental practices & labs
Your front desk is with a patient. The phone still gets answered.
Peak OPD hours are exactly when clinic phones ring the most — and exactly when nobody is free to pick up. A parent calling at 8:40 pm about tomorrow's slot won't leave a voicemail. They'll call the next clinic on Google.
CallSeeds puts a calm, natural-sounding AI receptionist on your clinic number. It books real appointment slots while the caller is still on the line, answers the hours-and-directions questions that eat your staff's day, and hands genuine emergencies straight to a human. Your reception team sees every booking, transcript, and callback request the next morning — nothing slips.
Build and test your agent in the browser before a single real call. No card needed to start.
15 sec
Typical time to first available slot offered
24×7
Booking coverage, including Sundays and holidays
2 langs
Hindi and English on the same call
The problem
What clinic phones actually deal with
Peak OPD overload
Between 10 and 1, your receptionist is registering walk-ins, collecting payments, and calming a waiting room. The phone rings under all of it. Every unanswered booking call during that window is a patient someone else gets.
The 8 pm problem
Working parents call clinics after office hours — usually for the next day. If your line goes quiet at 8, those bookings evaporate overnight. Voicemail doesn't help; most Indian callers simply hang up on it.
Repeat questions on loop
"Doctor kitne baje tak hain?" "Sunday khula hai?" "Report ready hai kya?" The same ten questions consume hours of staff time every week — time that should go to patients in the room.
What it does
What the clinic agent does on a live call
This isn't a press-1 menu. Callers talk normally, in Hindi or English, and the agent handles the whole conversation — including the booking.
Books real OPD slots
The agent checks your live calendar, offers two or three actual free times, and confirms the slot before the caller hangs up. Reschedules and cancellations work on the same call.
WhatsApp confirmations
Patient and clinic both get the booking on WhatsApp — date, time, and doctor. Fewer no-shows, no "I never got a confirmation" disputes.
Hindi + English, naturally
Callers switch language mid-sentence; the agent keeps up. Greetings and tone are set by you — clinic-formal, not call-center script.
Emergencies go to humans
The agent never plays doctor. Anything urgent or clinical gets transferred to your staff immediately, with a message taken if nobody picks up.
Report & callback tickets
"Is my report ready?" becomes a ticket your staff resolves, not a guess. Callback requests land in your dashboard with the caller's number attached.
After-hours coverage
At 9 pm the agent books tomorrow's slots and logs everything. You open the dashboard over morning chai and the day's first appointments are already in.
Hear the difference
A real booking, start to finish
Here's the shape of a typical evening call once the agent is on your line:
- Callers can interrupt and change their mind mid-call
- Every call is recorded, transcribed, and summarized
- Bookings and orders confirm on WhatsApp automatically
Live call · Clinics
Answered on the first ring
Getting started
Live before your next OPD session
Pick the clinic template
Create an agent, choose "Clinic & healthcare," and answer a short survey — clinic type, languages, what the agent should handle. The wizard writes the instructions, greetings, and safety rules for you.
Set your OPD hours
Morning and evening windows, lunch break, Sunday off, holiday list. The agent only ever books inside them.
Talk to it first
Test the agent in your browser, then have it call your own mobile. Adjust the greeting until it sounds like your clinic.
Link your number
Buy a local number in CallSeeds (KYC-verified for India) or forward your existing line. Real patients get answered from that moment.
The in-app setup wizard builds a clinics-ready agent from a short survey — instructions, greetings, tools, and hours included.
Questions
Clinics teams usually ask
Will patients know they're talking to an AI?+
The agent sounds natural and doesn't announce itself as an AI unless asked directly — and if asked, it answers honestly. Most callers simply get their booking done and hang up satisfied. You choose the voice and greeting, so the line still sounds like your clinic.
What happens in a medical emergency?+
The agent is explicitly instructed never to give medical advice or handle emergencies itself. It tells the caller to seek immediate help and transfers the call to your staff. If nobody answers, it takes a structured message and flags it urgent in your dashboard.
Can it handle Hindi-speaking patients?+
Yes — Hindi, English, and Punjabi are supported, and callers can mix languages naturally the way people actually talk on the phone. You pick the primary language during setup.
How do appointments reach my staff?+
Every booking lands in the CallSeeds appointments calendar instantly, and both the patient and your clinic get a WhatsApp confirmation. Your team can also review the full call recording and transcript.
What does it cost for a typical clinic?+
Pricing is pay-as-you-go. A clinic handling around 500 call minutes a month typically spends ₹700–1,500 including the AI, voice, and speech recognition — plus ₹200/month for the number after the first free month. No seat fees, no contract.
Do I need to replace my existing clinic number?+
No. Many clinics start by pointing only after-hours or overflow calls to CallSeeds and keep the main line as is. Once you trust it, you can route more traffic — it's your call, literally.
Put CallSeeds on your busiest line first
Start with after-hours or overflow, listen to the first week of calls, and expand when the line sounds like your best day at the desk. First phone number free for a month.