CallSeeds is an AI phone agent that answers your business calls for you. It greets callers, understands what they need, speaks naturally, and follows the style and instructions you set in your dashboard — like an AI receptionist for growing teams.

How does a CallSeeds phone call work?

When someone dials your business number, CallSeeds picks up and talks with them like a helpful team member — not a rigid press-1 menu. Callers stay on a normal phone call the whole time.

Can CallSeeds help me never miss a business call?

Yes. Use CallSeeds for after-hours call answering, busy-hour overflow, or a dedicated intake line so callers reach a helpful AI agent instead of voicemail. Your team reviews transcripts and leads in the dashboard.

Can I customize the agent’s voice, language, and personality?

Yes. In the CallSeeds app you choose how your agent should sound, which languages to use, and what it should say. Teams often set up reception, support, lead intake, and after-hours coverage from one place — including English, Hindi, and Punjabi.

Does CallSeeds replace my existing phone system?

Not necessarily. You can connect CallSeeds to the numbers you want answered by AI — for example after-hours calls, overflow lines, or a dedicated sales line — while keeping the rest of your phones as they are.

What happens after each call?

Your team can review recent calls, transcripts, summaries, and captured leads — so you can improve greetings and scripts over time and follow up faster.

Who builds CallSeeds?

CallSeeds is a product of OneBase Technologies (OPC) PVT. LTD. For demos or partnership questions, email hello@callseeds.com.

AI agents

Add knowledge so your agent answers accurately

Teach your CallSeeds agent about hours, services, pricing, and FAQs using the knowledge base — with dashboard screenshots.

5 min readUpdated 18 July 2026Open in dashboard

Knowledge is the factual material your agent uses on calls — hours, services, locations, policies, and common questions. Without it, the agent can only follow general instructions.

CallSeeds agent knowledge section with FAQ entries — Open an agent, then use the Knowledge section to add Q&A or import content.

Add knowledge

Go to AI Agents and open the agent you created
Find the Knowledge section
Add items for hours, services, pricing ranges, parking, and FAQs
Write answers the way a receptionist would speak — short and clear
Save, then run a browser preview to test a few questions

What to include first

Business hours and holiday schedule
Address, directions, and parking
Services you offer (and what you do not offer)
How booking or callbacks work
Payment or cancellation notes if callers ask often

Follow along in your account

Open dashboard Contact support

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