CallSeeds is an AI phone agent that answers your business calls for you. It greets callers, understands what they need, speaks naturally, and follows the style and instructions you set in your dashboard — like an AI receptionist for growing teams.

How does a CallSeeds phone call work?

When someone dials your business number, CallSeeds picks up and talks with them like a helpful team member — not a rigid press-1 menu. Callers stay on a normal phone call the whole time.

Can CallSeeds help me never miss a business call?

Yes. Use CallSeeds for after-hours call answering, busy-hour overflow, or a dedicated intake line so callers reach a helpful AI agent instead of voicemail. Your team reviews transcripts and leads in the dashboard.

Can I customize the agent’s voice, language, and personality?

Yes. In the CallSeeds app you choose how your agent should sound, which languages to use, and what it should say. Teams often set up reception, support, lead intake, and after-hours coverage from one place — including English, Hindi, and Punjabi.

Does CallSeeds replace my existing phone system?

Not necessarily. You can connect CallSeeds to the numbers you want answered by AI — for example after-hours calls, overflow lines, or a dedicated sales line — while keeping the rest of your phones as they are.

What happens after each call?

Your team can review recent calls, transcripts, summaries, and captured leads — so you can improve greetings and scripts over time and follow up faster.

Who builds CallSeeds?

CallSeeds is a product of OneBase Technologies (OPC) PVT. LTD. For demos or partnership questions, email hello@callseeds.com.

AI agents

Create your first AI agent

Step-by-step: create an AI phone agent in CallSeeds, choose a voice, set instructions, and save it for your number.

6 min readUpdated 18 July 2026Open in dashboard

An AI agent is the voice that answers your business calls. You can create different agents for reception, sales intake, support, or after-hours coverage.

CallSeeds AI Agents list in the dashboard — AI Agents — open this page from the Call Routing section in the sidebar.

Create an agent

In the sidebar, open AI Agents
Click New agent (or Create agent)
Enter a clear name, for example Front Desk or After Hours
Choose a voice and language that match your callers
Write short instructions: who you are, what you help with, and when to transfer to a human
Save the agent

CallSeeds agent editor with voice and instructions — Agent editor — name, voice, languages, and instructions live here.

Writing good instructions

Start with your business name and the agent’s role
List what the agent should always help with (hours, booking, pricing ranges)
List what it must not do (medical diagnoses, guaranteed prices if you do not publish them)
Define escalation: when to offer a human callback or transfer

What to do next

Add knowledge so the agent can answer specific questions about your business, then try a browser preview before you connect a live number.

Follow along in your account

Open dashboard Contact support

Back to Help Center